Crime Library: Criminal Minds and Methods

LISTEN: Antoinette Tuff’s Amazing Call to 911 During Georgia School Shooting

Most 911 calls are frantic with dispatchers barely able to understand the nearly hysterical callers, who must repeat the same information over and over while waiting for police. This was not the case with Antoinette Tuff, who was being held at gunpoint by a school shooter. Her calm and empathy that day probably saved lives.

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